APPLICATION FOR A JOB

 

Here you will see an example of how to write an application for a job by email.

TO: Johana@desksvirtual

SUBJECT: APPLICATION FOR CALL CENTER REPRESENTATIVE SOFIA BARBERAN

Dear Johana,

I am writing to express my interest in the position of Call Center Representative at Desks virtual

solutions. I have over two years of experience in customer service, with a focus on inbound and

outbound calls. I have successfully handled various types of calls, such as providing information,

resolving issues, taking orders and conducting surveys.

I am impressed by the reputation and achievements of Desks virtual solutions, especially your

high customer satisfaction ratings and your innovative products and services. I believe that I can

contribute to your goals and vision with my skills and expertise. Some of my accomplishments

include:

● Achieving an average customer satisfaction score of 95%, exceeding the company’s

target by 10%.

● Handling over 40 calls per day, maintaining a high level of professionalism, courtesy and

efficiency.

● Using effective communication and problem-solving skills to address customer inquiries

and complaints, resulting in increased customer loyalty and retention.

● Demonstrating proficiency in various call center tools and software, such as CRM

systems, dialers and headsets.

I have excellent verbal and written communication skills, as well as a positive and friendly

attitude. I am also eager to learn new things and adapt to changing situations. I have attached

my resume for your review.

I would love to discuss this opportunity with you further and show you how I can add value to

your call center. 

Please let me know when you are available for an interview. 

You can reach me at

317.337-8057 or sofiabarberan17@gmail.com, I also added to this email my resume to give more

detailed information about my experience in the field.

Thank you for your consideration.

Sincerely, Sofía Barberán.